This is a full-time role (37.5 hours per week) and will be based at our head office in Blackwell, Shipston on Stour.
The essential skills that you will need to bring to the role will be excellent written and verbal communications with an exceptional attention to detail. Your main focus will be to oversee the new enquiry process for clients with brain, spinal and catastrophic injuries, which requires strong communication and organisational skills. You will be liaising with Solicitors and Deputies as well as clients and their families. You will work closely with our operations manager and contracted case managers to ensure that new cases are allocated appropriately taking into consideration their location and skill set. As part of our head office team, you will also ensure that all case management documentation and correspondence meets CCMS Ltd quality standards.
You will need to have proficient and established IT skills as the role will require using Microsoft Office, cloud-based file storage, online systems and our CRM database.
CCMS Ltd are currently planning and implementing new case management/accounting systems, this is an exciting time that will see positive change for the way we work, adaptability, flexibility and strong teamwork skills will be required as we work through this transition period.
As you will be joining a small established office team, you will need to be a team player and be flexible to support in all aspects of the business as required.
Starting salary £21,450 a year.
CCMS Ltd is a family orientated company and provides excellent opportunities to grow and progress. If you are interested in applying for the role, please call Rose on 01608 682522 for more information.Click to download PDF with full job description