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Gillian Walker


Lead Case Manager

Based in: South Oxford and Northern France
Clients: Works UK and Worldwide


  • 2002 Nurse Prescribing, University of Glamorgan
  • 1992 Research Methods for Practitioners, University of Wales, Bangor
  • 1991 Certificate in Counselling, University of Wales, Swansea
  • 1985 Nurse Tutor, Welsh National Board for Nursing
  • 1985 Post Graduate Certificate in Education, University College, Cardiff    
  • 1980 State Registered Nurse, General Nursing Council  
  • 1980 Health Visitor Certificate1980 District Nursing Certificate
  • 1980 Bachelor of Nursing (University of Manchester)

Gill is a full member of the Royal College of Nursing and is a British Association of Brain Injury Case Managers (BABICM) advanced practitioner.

Gill reads relevant professional and research literature, attends conferences, webinars, workshops and training events to keep herself updated in her professional field.


Gill began her nursing career in 1976 in Manchester University on one of the first Nursing Degree programmes in the UK. She has clinical nursing expertise in hospital and community settings in the fields of catastrophic injury rehabilitation, specialist stroke care, neurological, rehabilitation.

Her expertise also includes the complex management of resettlement and community support of severely disabled adults and children. She has been involved in innovative cross-agency projects where joint working and development of new ways of working were established.

Gill manages clients with:

  • Spinal injuries all levels (Paediatric and Adult).
  • Traumatic Brain injury (Paediatric and Adult) to include Walking Wounded / High Level Physical Functional Difficulties /Cognitive difficulties /Vegetative state / Minimal Awareness.
  • Cerebral Palsy (Paediatric and Adult).
  • Respiratory diseases / Mesothelioma / COAD / Pulmonary Embolism /Carcinoma. Tracheostomy / Ventilated clients.
  • Learning disabilities (Paediatric and Adult).
  • Elderly care to include Dementia.
  • Palliative care.
  • Orthopaedic Injuries (Paediatric and Adult).
  • Complex compartmental syndrome.
  • Amputees (Paediatric and Adult).

As a health visitor, Gill was responsible for monitoring child development and health, offering advice and guidance in regard to parenting and management of child health, particularly the disabled child.

Gill is experienced in:

  • Vocational placements.
  • Development of Transitional Goals.
  • Statement of Education Appeals and involved with EHCP assessments.

Gill has also been a university lecturer and principal lecturer, teaching undergraduate and post-graduate nursing students, social workers and therapists. She taught many subjects including gerontology, rehabilitation, community nursing, nurse prescribing and counselling.

Gill has also been involved in clinical teaching throughout her career. She has carried out research into aspects of rehabilitation and resettlement and has published related academic papers.

Gill is currently a Lead Case Manager with Community Case Management Services Ltd. She has a varied caseload of both adults and children who have acquired brain and other catastrophic complex injuries. In recent years Gill has worked with children and young people who have been brain injured at birth, e.g. CP, and their families as well as adults with brain and spinal injuries.

Over the 25 plus years, Gill has been working with clients with catastrophic complex injury, her focus has been making life more fulfilling for her clients. Gill is passionate about creating effective multi-disciplinary teams around each of her clients so that they can achieve their goals. She is fully aware of the need to develop therapeutic relationships with her clients and with those close to them. Gill feels that it is through trusting supportive relationships that it is possible to provide the sensitive support packages that her clients depend on.


Gill is a conscientious person who is committed to making a difference for her clients. That means going the extra mile and looking for creative solutions for complex problems.

Gill works hard for her clients because it matters however she says that her family life is also important. Gill was brought up in a farming family in the Scottish Borders and she loves the countryside, wildlife and tramping round wild places. She is married with a grown up son and daughter.

One of Gill's passions is cooking and she loves nothing more than sitting round their dining table with family and friends enjoying good food, lively conversation and laughter.

Gill and her family have developed a strong love of Brittany and spent many happy holidays on the North Coast there. She learned French as an adult since she says she missed this opportunity at school and now speak fluent French. Gill and her husband bought a house in France some years ago and spend as much time there as they possibly can.