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Elaine Higgins

RSCN RGN SCM

Senior Case Manager
Based in: Southern Ireland
Clients: Ireland

PROFESSIONAL QUALIFICATIONS & MEMBERSHIPS

  • Registered General Nurse
  • Registered Midwife
  • Registered Paediatric Nurse
  • Member of An Bord Altranais (The Irish Nursing Board

Elaine also holds the following accredited courses:

  • Diploma in Management (National College of Ireland)
  • Certificate in Interpersonal Skills and Managing Conflict
  • Certificate in Leading an Empowered Organisation
  • Certificate in Interviewing Skills
  • Certificate in Renal Studies
  • Certificate in Liver Disease
  • Certificate in Family Planning

EXPERIENCE

On the completion of her nurse training, Elaine took up a position as a staff nurse in general and neurosurgery at Our Lady's Hospital in Dublin. Here she gained vast experience in the field of acute neuro care and rehabilitation following catastrophic injuries including brain, spinal and amputees. Elaine completed her paediatric training at Our Lady's Children's Hospital in Dublin.

Following the completion of her training, she completed her general training in St. James's Hospital, Dublin followed by midwifery training at the National Maternity Hospital, Dublin. Later, Elaine transferred to a 25 bed acute medical ward specialising in acute medical nursing, caring for children with cerebral palsy, epilepsy, acute and chronic, respiratory conditions, endocrine and renal diseases.

Acting as shift leader, Elaine was responsible for mentoring and monitoring student nurses both in-house and on secondment. In 2001, Elaine was appointed night superintendent where her duties involved providing professional managerial leadership. This involved the supervision of all night personnel, ensuring that the high standards of patient care were maintained and the training requirements of student nurses were fulfilled. She was also involved in the counselling, support and guidance of patients, parents and colleagues alike.

From 2002 to 2006, Elaine worked as a clinical nurse manager in nursing administration where she was responsible for the planning, implementation and delivery of an effective service to the prescribed standards in assigned areas, ensuring the well-being of patients, clients and staff.

In 2006, Elaine was promoted to assistant director of nursing and she held this extremely challenging position for some years. Here she played a key role in nursing management within the hospital, where she provided professional, managerial and nursing leadership, ensuring that safe and effective care was delivered to patients and carers. This role also involved organising the emergency admissions of critically ill patients and also the emergency transfer of patients to hospitals in the United Kingdom and Sweden for treatment that was not available in Ireland.

Elaine was also responsible for the effective management of clinical risk management and ultimately accountable for all nurses within the hospital. For the last few years, Elaine has worked with Community Case Management Services as a Senior Case Manager where she has been able to transfer those skills, while increasing her caseload of children and adults with birth or acquired injuries of both brain and spinal and other catastrophic and complex injuries to include amputees throughout Ireland.

She works closely with the clients and their families in helping them to reach their full potential, thereby increasing their quality of life. In her role as Case Manager, Elaine acts as a facilitator, assesses clients, identifies needs and appoints appropriate therapists whom she then manages.

She recruits, arranges training and monitors teams of support staff. She organises care plans, completes risk assessments, draws up rehabilitative support programmes and arranges for appropriate equipment and aids to be made available. Elaine supports families through the process of rehabilitation and liaises with solicitors when appropriate, acting as an advocate for her clients and families as required.

PERSONAL PROFILE

Elaine started her nursing career at 18 years old and has always endeavoured to excel in her chosen career. She is a highly motivated and very caring healthcare professional with a varied background of paediatric and adult nursing.

Elaine feels that she treats all clients with dignity and respect and she thoroughly enjoys the time she spends with the families that she is privileged to work with. Elaine is married with two sons and enjoys walking, gardening, cooking and travel.